AI AGENT SYSTEMS CONSULTANCY
AI agents that run real commerce workflows
We help ecommerce businesses design, build, evaluate, and operate reliable AI agents — agents that search your catalog, take approved actions in your systems, and are tested and monitored like any other production software.
BUSINESS OUTCOMES
You buy outcomes, not an LLM integration
Every engagement is scoped around a business result you can measure.
More conversions
Shoppers find the right product and reach checkout with fewer drop-offs.
Less support effort
Routine questions and order lookups resolved, with clean handoff to your team.
Fewer workflow failures
Bounded actions, error handling, and tests that catch regressions before customers do.
Measurable operating costs
Usage, latency, and cost tracked per workflow — no surprise model bills.
WHY GWIKSOFT
Not another generic AI agency
Our differentiator is production reliability and business integration — not simply access to an AI model.
Generic AI agency
Gwiksoft
Build a chatbot
Build a commerce agent that searches products and executes approved actions
Connect APIs
Design secure, reliable agent-to-system integrations
Write prompts
Build bounded workflows with policies and measurable evaluations
Demo an AI agent
Test, deploy, monitor, and maintain a production agent
Charge for development hours
Package business outcomes and ongoing operational support
WHO WE WORK WITH
Built for commerce teams
We focus where deep commerce and integration experience makes the biggest difference.
Shopify & ecommerce brands
Product discovery agents, order-support automation, cart assistance, FAQ automation, and human escalation — connected to your live catalog and store data.
Agencies & commerce technology partners
Specialist AI engineering capacity for your clients: AI integrations, MCP tool development, agent evaluation systems, and production deployment.
Mid-market businesses
Agents that connect commerce, CRM, ERP, and customer support systems — including Microsoft Dynamics 365 and wider integration architecture.
BEST FIT
A Shopify merchant or ecommerce agency with meaningful product and support complexity, existing software systems, and a measurable problem worth solving. If you only need a simple FAQ widget, an off-the-shelf tool is likely a better fit.
CORE SERVICES
From first workflow to production operations
Everything needed to take an AI agent from idea to a reliable part of your business.
Agent implementation
Production agents with business context, scoped permissions, and human oversight — from product discovery to order support.
Workflow automation
Bounded, multi-step workflows with explicit policies, approval gates, and clear escalation paths to your team.
Integrations & MCP
Secure agent-to-system integrations with Shopify, CRM, ERP, and support tools, including Model Context Protocol servers with auditable tool access.
Agent evaluation
Automated evaluation suites that test correctness, authorization, failure handling, latency, and cost against real scenarios.
Production hardening
Versioning, rollback, tenant authorization, observability, and cost limits — so the agent survives real customer traffic.
Ongoing operations
Monitoring, regression testing after every change, and usage and cost reviews that keep the agent improving.
REFERENCE IMPLEMENTATION
See a complete commerce workflow
Our reference agent demonstrates one workflow end to end — proving both business functionality and engineering reliability.
- 01
Shopper asks
A shopper requests a product recommendation in natural language.
- 02
Agent retrieves
The agent pulls real catalog information through the store integration.
- 03
Agent explains
It explains the recommendation using verified product data — no invented details.
- 04
Shopper selects
The shopper picks a variant and the agent adds it to the cart.
- 05
System verifies
The resulting cart is verified before a clean handoff to checkout.
- 06
Tests confirm
Evaluations check correctness, authorization, failure handling, latency, and cost.
Each demo comes with an architecture diagram and test report. We report measured results separately from projected benefits.
DELIVERY PROCESS
Six-phase implementation
A structured path from assessment to operations — with production reliability built in at every stage.
Discovery & Assessment
Understand your workflows, systems, support volume, and conversion friction. Identify where an agent creates measurable business impact.
Architecture & Design
Define agent capabilities, data sources, permission models, and evaluation criteria. Agree on KPIs and pilot success criteria.
Build & Integrate
Build the agent, workflows, and integrations with proper authentication, authorization, error handling, and human escalation.
Evaluate
Run automated evaluations against real scenarios before launch. Measure correctness, policy adherence, latency, and cost.
Deploy & Hand Over
Deploy with monitoring, versioning, and rollback. Deliver an acceptance report, deployment checklist, and handover documentation.
Operate & Improve
Monitor, triage incidents, run regression evaluations after every change, and improve the agent within an agreed monthly allowance.
ENGAGEMENT MODELS
Three clear ways to work with us
Start with an assessment, prove value with a pilot, then keep the agent reliable with ongoing operations.
AI Opportunity Assessment
$750–$2,000
A low-risk way to find out where AI agents will pay off in your business.
- Business-process and system assessment
- AI suitability and risk analysis
- Proposed agent architecture and integration plan
- Cost estimates, KPIs, and pilot roadmap
Production AI Agent Pilot
$3,000–$8,000
Demonstrate a measurable business result before committing to a larger rollout.
- One defined agent workflow
- Integration with an agreed set of systems
- Authorization, error handling, and human escalation
- Automated evaluations and deployment
- Acceptance report and handover
AI Agent Operations
$750–$2,500/mo
Ongoing operation and improvement of your deployed agents.
- Monitoring and incident triage within agreed hours
- Regression evaluations after changes
- Usage, cost, latency, and failure reports
- A defined monthly improvement allowance
Infrastructure, model usage, and substantial new features are priced separately unless explicitly included.
Indicative starting prices in USD. Every quote is based on scope, integration complexity, risk, and business value.
Related Solutions
Explore other AI capabilities that complement your strategy
Have a workflow worth automating?
Book a discovery call. We'll talk through your support volume, conversion friction, repetitive workflows, and systems — and whether an AI agent is the right answer.