LEGAL

Terms & Conditions

The terms that apply when you use the Gwiksoft website.

1. About these terms

These Terms & Conditions apply to your use of the Gwiksoft website. The website is operated by Gwiksoft (“Gwiksoft”, “we”, “us”), a sole proprietorship owned by Ashwani Kumari, based in Patna, Bihar, India. GSTIN: 10IQCPK7751Q1ZC.

By using the website, you agree to these terms. If you do not agree, please do not use the website.

2. Using the website

You agree not to:

  • use the website in any way that breaks the law or infringes anyone’s rights;
  • attempt to gain unauthorised access to, disrupt, or overload the website or its systems;
  • copy or scrape the website’s content at scale, or use automated tools to submit forms; or
  • submit false, misleading, or someone else’s information through our forms or chat.

3. Our services and engagements

The website describes our services for general information. It is not an offer to provide services. Any engagement with Gwiksoft is governed by a separate written proposal, statement of work, or agreement, which takes precedence over anything on this website.

Prices, durations, and package contents shown on the website are indicative starting points. Every quote depends on scope, integration complexity, and risk, and is confirmed in writing before work begins.

4. Software provided with our services

Gwiksoft is a services and consultancy business. We do not sell software, licences, or subscriptions through this website, and nothing on it is an offer to supply software on its own.

Where an engagement involves software — whether developed by Gwiksoft or supplied by a third party — it is provided only as part of that service engagement, under a written agreement signed by the client. That agreement sets out the licence, ownership, responsibilities, data handling, and usage terms. Third-party software also remains subject to its provider’s own terms.

References on this website to Gwiksoft agents, APIs, or documentation describe tools we use to deliver services to our clients. They are available only to clients, under their agreement.

5. Bookings and enquiries

Submitting the booking form, starting a chat, or scheduling a call does not create a contract or oblige either of us to work together. We may decline any enquiry. How we handle the information you send us is explained in our Privacy Policy.

6. Intellectual property

The website’s content — including text, design, graphics, and the Gwiksoft name and logo — belongs to Gwiksoft or its licensors. You may view and share pages for your own non-commercial reference, but you may not reproduce, modify, or republish our content without our written permission.

Client names and case studies are referenced to describe our work; their trademarks belong to their respective owners. Shopify is a trademark of Shopify Inc. Gwiksoft is an independent Shopify Partner and is not otherwise affiliated with or endorsed by Shopify. Other product names, such as Zoho, WhatsApp, and Google, are trademarks of their respective owners.

7. Third-party links and tools

The website links to and uses services run by others, such as the Shopify Partner Directory, Zoho, and WhatsApp. We are not responsible for their content, availability, or practices, and your use of them is governed by their own terms and policies.

8. No warranties

We work to keep the website accurate and available, but it is provided “as is” and “as available”. Figures such as ratings, review counts, and client numbers reflect the date they were last updated. Content on the website is not professional advice for your specific situation, and we do not guarantee that the website will be uninterrupted, error-free, or free of harmful components.

9. Limitation of liability

To the fullest extent permitted by law, Gwiksoft is not liable for any indirect, incidental, or consequential loss — including loss of profit, revenue, or data — arising from your use of, or inability to use, the website. Nothing in these terms limits any liability that cannot be limited under applicable law. Liability in connection with our services is governed by the agreement for that engagement.

10. Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a new “Last updated” date, and will apply from the date it is posted.

11. Governing law

These terms are governed by the laws of India. Any dispute arising from them or from your use of the website is subject to the exclusive jurisdiction of the courts at Patna, Bihar.

12. Contact

Questions about these terms? Email hello@gwiksoft.com.